Our Services
The Linneys Experience
At Linneys, exceptional jewellery is only part of the story.
From the moment you step into one of our showrooms, you are welcomed into a world of creativity, craftsmanship and personalised service. Whether you are selecting a piece from our latest collection, searching for the perfect gift, or exploring the possibilities of a bespoke creation, our experienced team will guide you through every step of the journey.
As one of Western Australia's few manufacturing jewellers, Linneys offers a unique experience where designers, jewellers and client consultants work together to bring extraordinary jewellery to life. This collaborative approach allows us to create pieces that reflect the individual style, story and aspirations of each client.
Many of the pieces created by Linneys are designed and handcrafted to mark life's most significant moments. An engagement ring, a milestone celebration, a treasured heirloom or a personal indulgence - every creation begins with a conversation and is crafted with care, creativity and attention to detail.
For generations, families have returned to Linneys to celebrate special occasions and create lasting memories. These enduring relationships are at the heart of our business and reflect our commitment to providing an experience that extends far beyond the initial purchase.
Our dedication to service continues long after a piece leaves the workshop. From complimentary jewellery cleaning to ongoing care and support, we are committed to helping every Linneys creation be worn, enjoyed and treasured for years to come.
At the heart of The Linneys Experience is a simple philosophy: exceptional jewellery deserves exceptional service. It is this combination of creativity, craftsmanship and genuine client relationships that has defined Linneys since 1972.
Our Services
Whether you are creating a bespoke piece, remodelling a treasured heirloom, restoring a cherished item or personalising a meaningful gift, Linneys offers a range of specialised services designed to support you at every stage of your jewellery journey.
Our experienced team works closely with you to understand your requirements and provide expert guidance, ensuring every piece receives the care, attention and craftsmanship for which Linneys is renowned.
Linneys welcomes walk-ins at any time. However, to ensure a smooth experience without delays, we recommend booking a complimentary appointment. This allows us to prepare for your visit and curate a bespoke experience just for you.
Bespoke Designs & Special Orders
We believe exceptional jewellery should be as unique as the person wearing it. Our complimentary bespoke design service gives you the opportunity to work one-on-one with our award-winning jewellery designers to create a piece that is truly your own.
From your initial consultation through to the finished creation, our team will guide you through every stage of the design journey. Whether you are redesigning a treasured heirloom, creating an engagement ring, celebrating a milestone, or commissioning a one-of-a-kind piece, Linneys will bring your vision to life with exceptional craftsmanship and attention to detail.
We also offer complimentary special orders, allowing you to personalise an existing Linneys design to better reflect your individual style and preferences.
Engraving & Personalisation
The most meaningful pieces often tell a personal story.
At Linneys, we offer complimentary engraving and personalisation services, allowing you to add initials, names, significant dates or a heartfelt message to your jewellery. These thoughtful details can transform a beautiful piece into a lasting keepsake.
For specialised engraving or customisation requests beyond our standard offerings, our team will be delighted to discuss the available options and provide a tailored quotation.
Ring Resizing
For new purchases we offer one complimentary resizing for rings purchased within 3 months that are over the value of $1,000 within 3 sizes up or down. Simply visit one of our showrooms and we will ensure that it is sized to fit perfectly. After the initial resize the cost of the re-size will be based on the design and time involved.
With a fully equipped workshop in Subiaco, Linneys can re-size most of your existing rings depending on the design. Visit our Subiaco showroom for a complimentary assessment by the jeweller to see if we can re-size and quote.
Jewellery Valuations
For all jewellery purchases over $2,000, Linneys provides a certificate of sale that includes a photograph and a detailed description of the piece, suitable for insurance purposes. This certificate is typically issued within two weeks.
If you require a certificate for a purchase under $2,000, it can be provided upon request.
Re-valuations for Linneys jewellery over 12 months old are available for $50 per item, provided we have the original details on record. For pieces over 10 years old, this service is available at a cost of $100 per item*.
We do not offer valuation services for non-Linneys jewellery. We recommend The National Council of Jewellery Valuers for valuation services.
*Please note: Items valued at more than $10,000 may incur an additional fee.
Jewellery Insurance
If you don't have an existing policy, we can assist you in recommending an insurance provider for your new purchase. Linneys recommends Centrestone Jewellery Insurance, which offers specialised jewellery protection and allows you to return to us in the event of a claim.